Introduction
POE-MA INSURANCES, attaches paramount importance to the protection of your personal data. This privacy policy aims to inform you transparently about the collection, use, storage, and protection of your personal information when you use our website poe-ma.com.
Data Controller
POE-MA INSURANCES, is the data controller for your personal data collected via the poe-ma.com website. In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, we are committed to processing your data in a lawful, fair, and transparent manner.
Data Collected
As part of our insurance brokerage activity, we may collect the following data:
Identification data: surname, first name, date of birth, postal address, email address, telephone number.
Data relating to your situation: family, professional, financial situation, information necessary for preparing quotes and subscribing to insurance contracts.
Connection data: IP address, browsing data, cookies, pages viewed, visit duration.
Contract-related data: information concerning your insurance contracts, claims history, correspondence exchanged.
Processing Purposes
Your personal data is collected and processed for the following purposes:
- Managing your requests for quotes and insurance contract subscriptions
- Execution and management of your insurance contracts
- Customer relationship management and complaints handling
- Compliance with our legal and regulatory obligations
- Fraud prevention and anti-money laundering
- Improvement of our services and website
- Sending commercial information with your prior consent
Legal Basis for Processing
The processing of your data is based on:
- The performance of the insurance contract or pre-contractual measures
- Compliance with legal and regulatory obligations to which we are subject
- Your explicit consent for certain specific processing operations
- Our legitimate interest in improving our services and preventing fraud
Data Recipients
Your personal data may be transmitted to the following recipients:
- Insurance companies and reinsurance organizations with which we work
- Service providers involved in contract management
- Supervisory bodies and administrative or judicial authorities
- Our technical subcontractors (hosting, website maintenance)
These transmissions are strictly limited to necessary data and governed by appropriate contractual guarantees.
Retention Period
Your personal data is retained for the duration necessary for the purposes for which it is collected:
- Data relating to prospects: 3 years from the last contact
- Data relating to contracts: contract duration plus 10 years in accordance with legal obligations
- Connection data: maximum 13 months
Your Rights
In accordance with applicable regulations, you have the following rights:
Right of access: obtain confirmation that your data is being processed and obtain a copy
Right to rectification: correct your inaccurate or incomplete data
Right to erasure: request deletion of your data under certain conditions
Right to restriction: limit the processing of your data in certain cases
Right to data portability: receive your data in a structured format and transmit it to another controller
Right to object: object to the processing of your data for legitimate reasons
Right to withdraw consent: for processing based on your consent
To exercise these rights, you can contact us by email or postal mail. We will respond within one month of your request.
Cookies
Our website uses cookies to improve your browsing experience. You can manage your cookie preferences via the consent banner on the site or by configuring your browser settings.
Data Security
We implement all appropriate technical and organizational measures to ensure the security of your personal data and prevent their loss, alteration, disclosure, or unauthorized access. Our website uses the HTTPS protocol to secure data exchanges.
Complaint
If you believe that the processing of your personal data does not comply with regulations, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your national data protection authority.
Modifications
We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with indication of the update date.
Last updated: 30/10/2025
Contact: Blandine George – siège social 18, rue Pasquier 75008 PARIS